🔐 Legal Documents

Hibajiee's Privacy Policy – Your Data, Our Responsibility

Your personal information is our most valued asset. Protecting your privacy at Hibajiee is our top priority. This policy clearly sets out how your data is collected, used, and kept secure.

Last updated: January 2026
Our Commitment

Why Trust Hibajiee With Your Data?

We follow world-class technology and policies to protect your privacy.

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256-bit SSL encryption

Every transaction and data transfer on Hibajiee is secured with banking-grade 256-bit SSL encryption — your information is never visible to any third party.

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Never Sold to Third Parties

Your personal information is never sold, rented, or shared without authorization. Only the data necessary to provide our services is used.

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Complete Data Security

Hibajiee's servers are protected by enterprise-grade firewalls and anti-intrusion systems. Your account information remains secure at all times.

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Full Transparency

This Privacy Policy fully explains what information we collect from you and why — no hidden agendas, no fine print.

Your Control

You have the right to view, correct, or delete your own data. Hibajiee puts that control in your hands — reach out to our support team at any time.

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AML policy compliance

Hibajiee complies with international Anti-Money Laundering (AML) and KYC policies, helping to keep your funds and the platform free from fraud.

📄 1. Introduction & Applicability

Hibajiee (https://hibajiee.app) is a leading online betting and gaming platform in Bangladesh. This Privacy Policy applies to our website, mobile app, and all related services. By using our platform, you are considered to have accepted the terms of this Privacy Policy.

We believe privacy is a fundamental right for every user. That is why Hibajiee takes the utmost care in how your data is collected, processed, and stored. This policy transparently explains what information we collect, how it is used, and how it is kept secure.

This Privacy Policy has been developed in accordance with GDPR and international data protection standards.

If you have any questions after reading this policy, feel free to contact us at [email protected]. Our support team is ready to assist you in Bengali.

📥 2. What Information Do We Collect?

Hibajiee collects certain essential information to deliver our services and improve your experience. We only collect what is genuinely necessary.

Directly collected information:

  • Name, mobile number & email address (collected at registration)
  • Date of birth (for age verification)
  • National ID or passport details (for KYC verification)
  • Payment details such as bKash, Nagad, or Rocket numbers
  • Bank account details (where applicable)
  • Address & location details (optional)

Automatically collected information:

  • IP address & device information
  • Browser type & operating system
  • Browsing behavior & activity logs on the platform
  • Login time & session information
  • Gaming history & transaction records
  • Information collected via cookies & tracking pixels
We never store your full payment card number or PIN. All payment information is kept in encrypted form at all times.

⚙️ 3. How Is Your Information Used?

Hibajiee uses collected data solely for lawful and specified purposes. We never use your information for unrelated reasons without your consent.

Purpose Data used Legal Basis
Account creation & management Name, email, mobile number Contractual obligation
Identity Verification (KYC) NID/passport, date of birth Legal Obligations
Payment processing Payment information Contractual obligation
Fraud prevention IP address, device info & logs Legitimate interest
Customer Support Contact Information Contractual obligation
Sending promotional offers Email, mobile Your Consent
Service improvement & analytics Browsing behavior Legitimate interest

If you wish to stop receiving promotional communications, notify our support team at any time or use the unsubscribe link in any email we send.

🗄️ 4. Data Retention & Storage Period

Hibajiee retains your data only for as long as necessary — while your account is active and for as long as required to meet legal obligations.

  • Account data — retained for up to 5 years after account closure
  • Transaction records — retained for up to 7 years as required by law
  • KYC documents — up to 5 years after account closure
  • Customer support conversations — up to 2 years
  • Cookies & session data — up to 1 year
  • Marketing data — until consent is withdrawn

Once the designated retention period expires, your data is securely deleted or anonymized. Our data centers operate in accordance with international security standards.

🤝 5. Sharing Information with Third Parties

Hibajiee does not sell your personal data. However, limited information may be shared with trusted partners solely for the purpose of delivering our services.

  • Payment processors: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions
  • Identity verification service: Authorized agencies for completing the KYC process
  • IT service providers: For hosting & server maintenance
  • Legal authorities: Government authorities, when required by court order or legal obligation
  • Fraud Prevention Agencies: To prevent fraudulent activity
All our partners operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

Except where required by law, Hibajiee will endeavor to inform you before sharing your data with any third party.

🍪 6. Cookies Policy

Hibajiee uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help us remember your login state and personalize the platform for you.

Types of cookies we use:

  • Essential Cookies: Essential for login and security — these cannot be disabled
  • Functional cookies: Remembers your preferences, such as language & settings
  • Analytics cookies: To understand which parts of the platform are used most
  • Marketing cookies: To show you relevant offers — with the option to opt out

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

7. Your Data Rights

At Hibajiee, you have full control over your own data. We uphold the following rights.

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Right of Access

You may request to view the information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or incomplete information.

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Right to Erasure

Under certain circumstances, you may request the deletion of your data.

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Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

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Right to Data Portability

You may request a copy of your data in a machine-readable format.

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Right to Object

You may object to marketing communications or specific types of processing.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

👶 8. Protection of Minors

Hibajiee's services are intended for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age is verified at registration and, where necessary, confirmed through our KYC process.

If you believe a minor is using our platform, please notify us immediately at [email protected]. We will take prompt action and suspend the account in question.

To promote responsible gaming, age verification is mandatory for all accounts.

🔐 9. Security Measures

Hibajiee has implemented industry-standard technical and organizational measures to protect your data. Our security framework is regularly verified through third-party audits.

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • AES-256 encryption — for sensitive data stored in our databases
  • Two-factor authentication (2FA) — available for added account security
  • Firewall & intrusion detection system
  • 24/7 security monitoring & alert system
  • Regular security audits & penetration testing
  • Staff data protection training and access controls

Please note, however, that no system on the internet is 100% secure. Keep your password strong, never share it with anyone, and contact us immediately if you notice any suspicious activity.

In the event of a data breach, we will notify the affected users and relevant authorities within 72 hours.

🔄 10. Changes to the Privacy Policy

Hibajiee reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered email or a platform notification.

  • The date of each update will be clearly displayed at the top of the page
  • At least 30 days' notice will be given prior to any significant changes
  • Continued use of the platform after the updated policy takes effect will be considered acceptance of the changes
  • If you do not agree to the changes, you will have the option to close your account

Previous versions of this Privacy Policy are available upon request. Contact us at [email protected].

📩 11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team. We are fully equipped to respond in English.

  • Email: [email protected]
  • Live Chat: Available 24/7 at the bottom-right corner of the platform
  • Response time: Typically within 1–2 business days
Our Bengali-speaking privacy support team is ready to address any of your concerns quickly and effectively.

If your concern is not resolved through us, you have the right to lodge a complaint with the relevant data protection authority.

🚀 Start Gaming Safely

Your Data Is Protected — Now Play with Confidence!

Your privacy is fully protected at Hibajiee. Register now with world-class security and enjoy exciting games and bonuses.

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